The Art And Science of Patient Experience

About the course By the end of the course you will be able to: ⦁ Categorize the core competencies for successful health care transformation. ⦁ Define the patient experience as a new health care paradigm. ⦁ Identify different types of patient experience. ⦁ Assess patient experience profile and situation. ⦁ Determine the proper patient experience measurement tool. ⦁ Initiate transformational projects. ⦁ Demonstrate different effective communication tools