CPHT

Holistic Consultation: Enhancing Patient Care Through Mental Health Awareness 2

Aim:

This course aims to enhance healthcare professionals’ consultation and communication skills, fostering empathy and trust in patient interactions. It equips participants with strategies for managing difficult consultations, supporting caregivers, and integrating mental and physical health in patient care. By promoting a holistic approach, the course empowers professionals to improve patient outcomes and overall well-being.

Smart objectives:

By the end of this course, participants will be able to:

1. Enhance their patient communication skills through active listening and empathy.
2. Apply effective consultation techniques to build trust and improve patient outcomes.
3. Identify how to Manage interactions with difficult patients using practical strategies.
4. Recognize the role of the patients’ caregivers, support them, and integrate them effectively into the patient’s care journey.
5. Underline the connection between mental and physical health and how it impacts chronic disease management.
6. Apply a holistic approach to patient care, incorporating both psychological and physical, and social health aspects.

Time table:

9:00 – 9:15 AM: Registration & Introduction

9:15 – 10:00 AM: Consultation Skills & Effective Communication
Enhancing patient interactions through active listening and empathy.

10:00 – 10:45 AM: Useful Consultation Tricks and Handling Difficult Patients
Techniques for dealing with challenging consultations.

10:45 – 11:00 AM: Coffee Break

11:00 – 11:30 AM: Screening Tools for Mental Health Issues
Introduction to early detection methods and practical applications.

12:00 – 12:30 PM: Understanding & Supporting Caregivers
Roles, professional engagement, and their mental well-being.

12:30 – 1:15 PM: Break

1:15 – 2:00 PM: The Link Between Mental & Physical Health
Exploring the impact of psychological well-being on chronic diseases.

2:00 – 2:30 PM: Holistic Approach to Patient Care
Integrating mental, physical, and social health in patient management.

2:30 – 3:15 PM: Case Study & Discussion: Mental Health in Patient Care
Real-world scenarios and problem-solving strategies.

3:15 – 4:00 PM: Final Reflections & Q&A
Open discussion and course wrap-up.

Course Price: SAR 380